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Why my 5 star reviews on Massagebook mean so much!
March 7, 2017
Why my 47 (5) star reviews on Massagebook mean so much.
When a client leaves our company a review on Massagebook it carries a lot more weight than reviews on Google and Yelp. Don't get me wrong, I love my Google and Yelp reviews and wish I had more for Search Engine Optimization, but that's not where reviews are being left most often.
When someone books an appointment with Holden Hands Massage they are booked through a software program called Massagebook. The reason we use Massagebook is because it has everything we need to benefit our clients the most.
The main reason we love it is the SOAP notes option. What are SOAP notes? They are our clinical notes used to record:
What you the client tell us about why you are seeking massage.
What we observe about your body posture, which is key in helping us see what muscles are tight and which are weak.
What we found during your session and what techniques were used on what areas of the body being treated.
Finally, its where we record our notes on what we would do in a future session/s. Its also where we write down any suggestions that were recommended to be done at home.
Why do we feel this is so important?
It lays down a base line for a treatment protocol or plan. This treatment plan is how we can best ensure that you get lasting results from your session.
So why are those 5 Star Reviews so important?
Because in order for a person to even leave us a review several things had to occur.
They had to book an appointment and then show up for that appointment.
They had to pay for their appointment in order to get an email asking them to leave a review of their session.
This means that you know for absolute certainty that these people are actual clients and not some robot that was paid to leave a review.
Take the time to read our reviews. See the results that clients have achieved. Results vary from someone who's been in chronic pain for years to a pregnant woman feeling more comfortable than she has in months.